Comments on: Tata Indicom – Blackberry 8830 Service Review http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/ Complexity to Simplicity - Website Development , Search Engine Optimization and Marketing (SEO,SEM) Thu, 15 Sep 2011 07:26:35 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-902 Anonymous Thu, 16 Jun 2011 18:28:09 +0000 http://blog.astutevisions.com/?p=36#comment-902 Dear Sir Its very embrassing while writing this mail to you.But due to some unavoid able circumstances I have to write to you.I had already raised the same issue on your website and got reply from MDNorth desk but dint get any further response. I am using Tata Photon Plus since Last 8 months.Last week I got a mail regarding gold connection of Tata CDMA.I had applied online for the same. Then I had received a call from customer care The executive MR.Aman(9211991020).He told me that he will send an executive to me and after collecting the docs will tell me regarding the phone no which they are going to issue me. The executive Mr.Manpreet(9711356322) from Trimax Solution Okhla Ind Area Phase2.came to me and collects the docs on thursday 9.06.11.When i had called him on next day he gave me the no of Mr.Naemudin(9212330032).Mr.Naem told me that due to some problem he will provide the no on saturday.Since morning I am trying his no but he is not picking up my phone. I am very much disappointing with this kind of service I am tata user of Land line,Mobile and broad band since a long time.Plz solve the issue on priority. Till date i dint recevied any number confirmation and not any revert from tata customer care Regards Dharmender Grover 9999151698 Dear Sir
Its very embrassing while writing this mail to you.But due to some unavoid able circumstances I have to write to you.I had already raised the same issue on your website and got reply from MDNorth desk but dint get any further response. I am using Tata Photon Plus since Last 8 months.Last week I got a mail regarding gold connection of Tata CDMA.I had applied online for the same. Then I had received a call from customer care The executive MR.Aman(9211991020).He told me that he will send an executive to me and after collecting the docs will tell me regarding the phone no which they are going to issue me. The executive Mr.Manpreet(9711356322) from Trimax Solution Okhla Ind Area Phase2.came to me and collects the docs on thursday 9.06.11.When i had called him on next day he gave me the no of Mr.Naemudin(9212330032).Mr.Naem told me that due to some problem he will provide the no on saturday.Since morning I am trying his no but he is not picking up my phone. I am very much disappointing with this kind of service I am tata user of Land line,Mobile and broad band since a long time.Plz solve the issue on priority. Till date i dint recevied any number confirmation and not any revert from tata customer care

Regards
Dharmender Grover 9999151698

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-683 Anonymous Fri, 06 May 2011 10:21:15 +0000 http://blog.astutevisions.com/?p=36#comment-683 I I have taken the TATA pHoton device and an unsatisified customer in terms of the promises and the entire marketing staff. I had taken the device from one of the TATA DSA, called VRITI. For the past 18 days, I have been running from pillar to post with emails and tele calls to the nodal officer, to the legal officer, ethics officer. But all in vain. I had sent to the managing director N. Srinath. None of the TATA staff, care to call back on the gift promised. I really advise not to go with TATA. Hoping the senior management of TATA teleservices would call me 919886366129 Regards Narendra Kumar B.S 919886366129 I I have taken the TATA pHoton device and an unsatisified customer in terms of the promises and the entire marketing staff. I had taken the device from one of the TATA DSA, called VRITI. For the past 18 days, I have been running from pillar to post with emails and tele calls to the nodal officer, to the legal officer, ethics officer. But all in vain. I had sent to the managing director N. Srinath. None of the TATA staff, care to call back on the gift promised.
I really advise not to go with TATA.

Hoping the senior management of TATA teleservices would call me 919886366129

Regards
Narendra Kumar B.S
919886366129

]]> By: african mango scam http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-671 african mango scam Wed, 04 May 2011 02:14:45 +0000 http://blog.astutevisions.com/?p=36#comment-671 Appreciating the persistence you put into your site and in depth information you offer. It's awesome to come across a blog every once in a while that isn't the same out of date rehashed material. Excellent read! I've bookmarked your site and I'm including your RSS feeds to my Google account. Appreciating the persistence you put into your site and in depth information you offer. It’s awesome to come across a blog every once in a while that isn’t the same out of date rehashed material. Excellent read! I’ve bookmarked your site and I’m including your RSS feeds to my Google account.

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-355 Anonymous Thu, 17 Feb 2011 04:34:38 +0000 http://blog.astutevisions.com/?p=36#comment-355 IAM VERY UNSATISFIED WITH TATA PHOTON PLUS OF TATA COMPANY AND I WROTE A EMAIL TO ALL THE OFICERS THEN ALSO IAM NOT GETTING ANY REPLY IF SOME ONE CAN HELP PLEASE HELP IAM NOT GETTING GOOD SPEED. THE SPEED IAM GETTING IS ONLY 210 KBPS KINDLY HELP ME PLEASE FOR THIS ISSUE I HAD GIVEN EMAL TO MR.SARDANA ALSO THEN ALSO IAM NOT GETTING ANY REPLY IAM VERY UNSATISFIED WITH TATA PHOTON PLUS OF TATA COMPANY AND I WROTE A EMAIL TO ALL THE OFICERS THEN ALSO IAM NOT GETTING ANY REPLY IF SOME ONE CAN HELP PLEASE HELP IAM NOT GETTING GOOD SPEED.
THE SPEED IAM GETTING IS ONLY 210 KBPS KINDLY HELP ME PLEASE FOR THIS ISSUE
I HAD GIVEN EMAL TO MR.SARDANA ALSO THEN ALSO IAM NOT GETTING ANY REPLY

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-271 Anonymous Sun, 19 Sep 2010 14:53:14 +0000 http://blog.astutevisions.com/?p=36#comment-271 --- On Sat, 18/9/10, K.C. Sharma wrote: From: K.C. Sharma Subject: Fw: Replcement of my Walky Handset To: nodelofficer.delhi@tatateli.co.in Date: Saturday, 18 September, 2010, 4:30 PM Sir I am yr old client since before 2005. I purchased Walky set Model LG LSP 350 T . The performance of this set was perfectly good. But yr company sending SMS & on telephone calls again & again rather compell me to replace the LG 350 T set in Feb 2006 My set was replaced by U 0n 19/02/2009 and given C 2 model. After the replacement of my old set I am continuosloy facing the problem. The performance of set is wrost . I am pointing out the pain & problems which I M facing . But still nothing has been done to my satisfaction . Details of few complains are being given for yr perusal & redrasal:--- 23/06/09 at Yr CustermerCare To Mr.Dhirendra At 6.30 P.M Ref No.177499575 15/07/09--------------------------------- Mr.Sunil At 9.a.m....Ref No.180675983 20/07/09 Mr. devender Engineer of Yr Co. 22/07/09 At Customer Care----------Mr. Baljeet At 5.15 PM Ref No.181746475 25/07/09 -----------------------------------Mr. Sanjeev Tech Deptt. AT 10.55 AM 27/07/09 -------------------------------------Mr Mohan at 12 Noon Ref No.182325849 27/07/09--------------------------------------Mr. Kamaljeet 4 PM ------182370479 28/07/09------------------------------------ Again Kamaljeet 01/08/09 Chandigarh Mr. Firoz 02/08/09 --------------------------------Mr. Viney 183391221 Except these so maney other complains are on other days. 7/10./09 31/01/10 01/03./10 01/05/10 and 01/09/10. 10.09.10 12.09.10. 14.09.10 Now U R requested to kindly change my walky Either with my old set or any other Model. Except the present C 2 model whic is the cause trouble. Thanks — On Sat, 18/9/10, K.C. Sharma wrote:

From: K.C. Sharma
Subject: Fw: Replcement of my Walky Handset
To: nodelofficer.delhi@tatateli.co.in
Date: Saturday, 18 September, 2010, 4:30 PM

Sir
I am yr old client since before 2005. I purchased Walky set Model LG LSP 350 T . The performance of this set was perfectly good. But yr company sending SMS & on telephone calls again & again rather compell me to replace the LG 350 T set in Feb 2006 My set was replaced by U 0n 19/02/2009 and given C 2 model. After the replacement of my old set I am continuosloy facing the problem. The performance of set is wrost . I am pointing out the pain & problems which I M facing . But still nothing has been done to my satisfaction . Details of few complains are being given for yr perusal & redrasal:—
23/06/09 at Yr CustermerCare To Mr.Dhirendra At 6.30 P.M Ref No.177499575
15/07/09——————————— Mr.Sunil At 9.a.m….Ref No.180675983
20/07/09 Mr. devender Engineer of Yr Co.
22/07/09 At Customer Care———-Mr. Baljeet At 5.15 PM Ref No.181746475
25/07/09 ———————————–Mr. Sanjeev Tech Deptt. AT 10.55 AM
27/07/09 ————————————-Mr Mohan at 12 Noon Ref No.182325849
27/07/09————————————–Mr. Kamaljeet 4 PM ——182370479
28/07/09———————————— Again Kamaljeet
01/08/09 Chandigarh Mr. Firoz
02/08/09 ——————————–Mr. Viney 183391221
Except these so maney other complains are on other days. 7/10./09 31/01/10 01/03./10
01/05/10 and 01/09/10. 10.09.10 12.09.10. 14.09.10
Now U R requested to kindly change my walky Either with my old set or any other Model. Except the present C 2 model whic is the cause trouble.
Thanks

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-253 Anonymous Thu, 19 Aug 2010 13:37:16 +0000 http://blog.astutevisions.com/?p=36#comment-253 Anil Sardana given email id. Parag Agarwal meerut email :-paragagarwal@in.com Anil Sardana given email id.

Parag Agarwal
meerut
email :-paragagarwal@in.com

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-248 Anonymous Tue, 03 Aug 2010 00:50:16 +0000 http://blog.astutevisions.com/?p=36#comment-248 Hello, I am also part of tata group and had a very similar issue with Tata and i chose to wait it out. I wish i had seen this earlier and done something about it Diwakar Hello,

I am also part of tata group and had a very similar issue with Tata and i chose to wait it out. I wish i had seen this earlier and done something about it

Diwakar

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-217 Anonymous Sat, 27 Feb 2010 16:19:41 +0000 http://blog.astutevisions.com/?p=36#comment-217 I am utterly disillusioned with customer services of Tata Indicom. For the past 18 days, I have been running from pillar to post with emails and tele calls even to the nodal officer...... The insensitivity and totally unprofessional attitude of these customer care executives and those who answer calls on behalf of the nodal officer, Delhi Mr Mayank Jain (as he does not have the courtesy to do so or even call back) is something least expected of a Tata company. The face of Tata are the executives who interact with customers on their behalf, and I'm sorry to say this seems to have become a faceless and insensitive company if this is the level of service they provide.......I hope some senior Manager reads this and calls me up to enquire into the issue....my no is 9560292515...........Tata has a bleak future ahead if this is the way they deal with customers...........shame on them for taking us for a ride........ I am utterly disillusioned with customer services of Tata Indicom. For the past 18 days, I have been running from pillar to post with emails and tele calls even to the nodal officer…… The insensitivity and totally unprofessional attitude of these customer care executives and those who answer calls on behalf of the nodal officer, Delhi Mr Mayank Jain (as he does not have the courtesy to do so or even call back) is something least expected of a Tata company. The face of Tata are the executives who interact with customers on their behalf, and I’m sorry to say this seems to have become a faceless and insensitive company if this is the level of service they provide…….I hope some senior Manager reads this and calls me up to enquire into the issue….my no is 9560292515………..Tata has a bleak future ahead if this is the way they deal with customers………..shame on them for taking us for a ride……..

]]> By: Anonymous http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-8 Anonymous Thu, 09 Apr 2009 17:42:29 +0000 http://blog.astutevisions.com/?p=36#comment-8 Dear Bloggers, At Tata Teleservices, we CARE and we are working very hard to issues that you may have faced. As correctly conveyed by Mr. Rahul Kumar, we are always happy to receive feedback.. and you the right to express your angst , if we have been sub-par in meeting your expectations. Trust me, every input/ feedback goes as much in rectifying the immediate problem as in identifying root causes and fixing process to more refined / customer centric levels. Ans it need not necessarily require and escalation to the CEO/ MD. Here are a few links that will help you log-in your concern, if you feel that 121 Callcenter or our strores have not been helpful.. http://www.tataindicom.com/t-customercare.aspx http://www.tataindicom.com/t-aboutus-ttsl-contactus.aspx http://www.tataindicom.com/blog-forum.aspx http://www.tatatele.in/myaccount/NonTataIndicomComplaintAction.do Cheers and best wishes, Pradeep Dwivedi Team TTSL Dear Bloggers,

At Tata Teleservices, we CARE and we are working very hard to issues that you may have faced. As correctly conveyed by Mr. Rahul Kumar, we are always happy to receive feedback.. and you the right to express your angst , if we have been sub-par in meeting your expectations. Trust me, every input/ feedback goes as much in rectifying the immediate problem as in identifying root causes and fixing process to more refined / customer centric levels.

Ans it need not necessarily require and escalation to the CEO/ MD.

Here are a few links that will help you log-in your concern, if you feel that 121 Callcenter or our strores have not been helpful..

http://www.tataindicom.com/t-customercare.aspx

http://www.tataindicom.com/t-aboutus-ttsl-contactus.aspx

http://www.tataindicom.com/blog-forum.aspx

http://www.tatatele.in/myaccount/NonTataIndicomComplaintAction.do

Cheers and best wishes,

Pradeep Dwivedi
Team TTSL

]]> By: Rahul Kumar http://blog.astutevisions.com/2009/04/03/tata-indicom-blackberry-8830-service-review/comment-page-1/#comment-7 Rahul Kumar Tue, 07 Apr 2009 17:35:41 +0000 http://blog.astutevisions.com/?p=36#comment-7 One of the ways of getting noticed I would think would be to actually leave a digital imprint of your service. If the company is serious , which most of the good ones are , then they have there PR guys who help with the image build up and once these guys notice you , I am sure your word will be heard by the authorities. A few Dont's are : 1. Do not use abusive language while describing your experience. Noone likes being spoken to in a foul manner. 2. Describe in details what the issue is and at most instances try quoting the individuals whom you dealt with. 3. Represent yourself in the capacity you hold . 4. As much as there are bad experiences, there are good experiences as well. Try being fair and providing both good and bad and not just being synical over one aspect of the service. Oh, and btw, I am sure if the case is genuine and u have actually a case, u might be considered by one of the forum owners/blog owners/ commenters who has the address and who could provide it to you ( provided he is convinced of your case). All the best !!! One of the ways of getting noticed I would think would be to actually leave a digital imprint of your service. If the company is serious , which most of the good ones are , then they have there PR guys who help with the image build up and once these guys notice you , I am sure your word will be heard by the authorities.

A few Dont’s are :

1. Do not use abusive language while describing your experience. Noone likes being spoken to in a foul manner.

2. Describe in details what the issue is and at most instances try quoting the individuals whom you dealt with.

3. Represent yourself in the capacity you hold .

4. As much as there are bad experiences, there are good experiences as well. Try being fair and providing both good and bad and not just being synical over one aspect of the service.

Oh, and btw, I am sure if the case is genuine and u have actually a case, u might be considered by one of the forum owners/blog owners/ commenters who has the address and who could provide it to you ( provided he is convinced of your case).

All the best !!!

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